Total Quality Management Module |
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Quality assurance delivering competitive advantage
Quality assurance for all industries and businesses
CAQ stands for Computer Aided Quality which depicts the
realization of TQM (Total Quality Management) aided by IT
solutions. In today’s competitive environment where
products and services are increasingly converging and
competition extends beyond geographic boundaries,
quality is predominantly becoming the defining aspect. As
a result, management of quality in organizations is
gaining importance and is becoming an inherent part of
management philosophy. In the course of increasing
quality awareness, organizations implement more and
more IT systems to guarantee a high level of coordination
among diverse business domains. As there are both ERP
and Quality Management processes intertwined, most of
the CAQ systems offer interfaces to ERP solutions. The
CANIAS ERP system includes its own CAQ module that
provides specific quality assurance support for inventory
management, purchasing, production and service. Built-in
Quality Assurance (QA) integration eliminates costly
investment in third-party software systems and
non-compatible data storage.
Flawless processes for guaranteed quality
Based on the quality assurance processes in the CANIAS
ERP CAQ Module, materials that have been purchased or
produced but not inspected for quality assurance are held
in quality inventory. On successful completion of quality
assurance checks, these materials are subsequently
transferred to general purpose inventory. In case of failed
quality assurance checks, materials are transferred to
rejected inventory for return processing. In this manner the business processes for accepting suitable materials
for use in production or distribution, and rejecting
non-conforming materials for return to suppliers, are
placed under process management. Check tables
facilitate centralized management of QA activities
including inspection criteria and instructions, failure
catalogs, inspection scope and texts. All materials
related QA data is stored in the article master and
quality control plans are administered in the integrated
Document Management System. Accordingly, decisions
involving analysis of materials during procurement, as
well as details of quality inspections for finished
products, can all be accomplished ahead of the business
processes that are next in line.
Quality control in goods inwards
QA activities start with materials acceptance, which in turn provides various options for system analysis
activities. For example, ability to dynamically carry
out quality analysis by skip lot checks facilitates with
precision the quality checking on incoming goods.
Inspections can be carried out on qualitative and
quantitative basis. Unrestricted specification of fault
categories allow for individual evaluation and
classification of the suppliers. Quality control plans
support QA business processes and optimize inspection
effort.
Quality control for production
In production scenarios, all QA data (such as allocated
inspection devices, allocated resources) associated with
work processes are maintained and accessed from the
article master and the related production data. In
CANIAS PPC, feedback from a work process with an
inspection device allocation instantly initiate the relevant
inspection processes. Alternatievely, the acquisition of QA
data is also possible during a work process before the
receipt of the feedback. For batch production activities,
QA analysis is performed at periodic intervals. If a
calibration is deemed necessary, calibration dates with
the associated capacity and the necessary services are
planned. The system organizes and administers
purchasing data for external calibration, and production
data for internal calibration.
The CANIAS ERP Maintenance Management module can
be used to provide the process data required for
inspection results and product quality data, such as
operational performance and temperature data. All
relevant data for equipment is acquired automatically at
runtime with an indication of time. In the CANIAS ERP
Service Module, the quality assurance is implemented
using an error management tool that initiates the requisite
quality assurance procedures.
Quality always under control
All parameters related to observations can be specified in
an unrestricted manner, including tolerance limits for
each parameter. Using the CANIAS ERP Balanced
Scorecard module, the results can be graphically
displayed and evaluated, allowing online process control.
A new quality standard for all business areas
The CANIAS ERP Computer Aided Quality module meets the expectations from a modern CAQ system by
providing essential features that address the main
business areas. Setting high quality levels creates
competitive advantages and ensures significant
customer satisfaction. Due to the advanced integration
within the ERP system, CANIAS CAQ provides critical
support during production and delivery, allowing QA
activities to be executed throughout the entire supply
chain, and generates useful data for management
information systems.
Fully integrated Quality Control at nominal cost
The CANIAS ERP highly integrated Quality Assurance
Management module eliminates both the need for
expensive third-party software and the issues stemming
from complicated integration activities. All data is
maintained and administered through a single database,
and accordingly, evaluations and statistical analysis can
be performed with ease and convenience.
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- Supported business domains:
- Materials receiving
- Purchasing
- Production
- Service
- Advanced integration within the ERP system:
- Purchasing
- Document management
- Warehouse
- Production
- Service and scheduled maintenance
- CRM
- Convenient update of core data items
- Supplier evaluations based on ABC rating
- Periodic evaluations and skip-lot processing
- Automated QA order at materials receiving
- Automated reporting for sales based on evaluations
- Automated returns tracking and reclamation
- Inspection device allocation based on QA processing
- Process-independent fault management
- Internal and external sourced calibration
- Online process control
- Linking of QA plans and QA procedures
- Comprehensive analysis and statistics
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